I'm an Undergraduate trainee at Malware Removal University, and as such my posts to you have to first be checked by a Teacher, because of this my replies to your posts may be slightly delayed. My name is capnkrunch and I will be helping you with your malware problems. If you no longer require help, I would appreciate it if you would let me know in your reply. Can anyone help me with this? thanks,Ĭlick to expand.Hello Shannon and welcome to the Tech Support Guy ForumsĪpologies in the delay in getting to your topic.
When I ran it a 2nd and 3rd time, it came up with nothing, but the problem persists. I ran a full scan with Norton, and it did find several spyware/virus items the first time, all of which it supposedly "fixed".
I can't say for certain this is what's causing the system slowdown, but when it does happen, this process will usually be the only thing using more than 1% of the CPU. The auto-start location is: HKLM\System\CurrentControlSet\Services\nsi. I have posted a shot from process explorer below: Norton AV also reports to me that it is blocking certain activities of svchost.exe. I found a suspicious svchost.exe process that on occasion will jump up to as much as 25% CPU usage and be using 1-1.5 GB of memory. I d-loaded process explorer a couple weeks ago, and also installed a trial version of Norton Antivirus. It seemed the whole system was being tied up, and the HD would be read/writing like crazy.
Eventually, I noticed that while this was happening, my programs would open and run much more slowly, browser tabs would take forever to switch back and forth between, etc. 1-3 times a day, I would notice a lot of hard disk seek activity when I didn't have programs open, nor were any maintenance/virus programs running in the background. Hi, this problem started several months ago.
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